Dr. Helen AI

Contact

Contact Dr. Helen AI

We read everything. For anything urgent about your health, contact your care team on the platform, or call 911 in an emergency.

  • General inquiries

    Questions about Dr. Helen AI, membership, or partnerships.

    hello@drhelen.ai
  • Member support

    Help with your account or signing in. Health questions go to your care team on the platform.

    support@drhelen.ai
  • Press and media

    Interviews, comment, and our press kit.

    press@drhelen.ai
  • Providers

    Joining the provider space, verification, and the directory.

    providers@drhelen.ai
  • Privacy

    Requests about your data, and how we handle health information.

    privacy@drhelen.ai

Can't sign in?

If you lost access to your email, phone, or two-step sign-in, email member support. Include the email on your account and a new email or mobile number where we can reach you. We can send an ID check there to help you recover your account.

Contact member support

Members

If you are a member, you can manage your account from your profile, and the fastest way to reach your care team is your Today page.