Contact
Contact Dr. Helen AI
We read everything. For anything urgent about your health, contact your care team on the platform, or call 911 in an emergency.
General inquiries
Questions about Dr. Helen AI, membership, or partnerships.
hello@drhelen.aiMember support
Help with your account or signing in. Health questions go to your care team on the platform.
support@drhelen.aiPress and media
Interviews, comment, and our press kit.
press@drhelen.aiProviders
Joining the provider space, verification, and the directory.
providers@drhelen.aiPrivacy
Requests about your data, and how we handle health information.
privacy@drhelen.ai
Can't sign in?
If you lost access to your email, phone, or two-step sign-in, email member support. Include the email on your account and a new email or mobile number where we can reach you. We can send an ID check there to help you recover your account.
Contact member supportMembers
If you are a member, you can manage your account from your profile, and the fastest way to reach your care team is your Today page.